Our Commitment to Compliance and Integrity
iRock Appraisal Management, LLC (“iRock”) is committed to providing accurate, independent, and compliant appraisal management services. Our compliance framework is designed to meet or exceed applicable federal and state regulations while supporting lenders, attorneys, and individuals with reliable valuation solutions.
We maintain policies, procedures, and oversight mechanisms that promote appraiser independence, quality control, transparency, and ethical conduct across all appraisal assignments.
Regulatory Framework
iRock operates in accordance with all applicable laws and regulations governing appraisal management companies, including but not limited to:
- The Uniform Standards of Professional Appraisal Practice (USPAP)
- The Dodd-Frank Wall Street Reform and Consumer Protection Act
- Truth in Lending Act (TILA) appraisal independence requirements
- Applicable state appraisal management company statutes and regulations
- Guidance issued by the Appraisal Subcommittee (ASC)
Our compliance program is reviewed periodically and updated as regulations and industry standards evolve.
Licensing & Registration
iRock Appraisal Management, LLC is licensed or registered as an appraisal management company in Michigan and in additional states where required by law.
Where applicable, iRock is listed on the Appraisal Subcommittee (ASC) National Registry, permitting the management of appraisals for federally related transactions.
Specific state licenses and registration details are maintained internally and available upon request.
Appraiser Independence & Anti-Coercion Standards
Appraiser independence is fundamental to the integrity of every valuation we manage.
- Appraisals are performed exclusively by independent, third-party appraisers
- iRock does not influence, coerce, or attempt to affect appraisal outcomes
- No employee, client, or third party may improperly influence assignment, scope, or valuation conclusions
- Any attempt to influence an appraiser is documented, investigated, and addressed promptly
These standards align with federal and state appraisal independence requirements, including those established under Dodd-Frank and USPAP.
Affiliation Disclosure & Firewalls
At iRock Appraisal Management, LLC, we maintain strict firewalls to ensure complete independence from any affiliated lending entities, including MortgagePros. These safeguards include separate governance structures, restricted system access, and independent appraiser selection and review processes. No personnel involved in lending decisions at affiliated entities have influence over iRock’s appraisal assignments, reviews, or outcomes. This separation ensures unbiased, compliant valuations in full adherence to USPAP standards and federal guidelines.
These safeguards include:
- Separate governance and management structures
- Independent operational systems and restricted data access
- Independent appraiser selection, rotation, and review processes
- No overlap between lending decision-makers and appraisal management functions
No personnel involved in lending decisions at affiliated entities have influence over iRock’s appraisal assignments, reviews, or outcomes. This separation ensures unbiased, compliant valuations and protects the integrity of every transaction.
Appraiser Selection & Panel Management
iRock maintains a carefully vetted appraiser panel designed to support quality, geographic coverage, and regulatory compliance.
Panel management includes:
- Verification of appraiser licensing and certification
- Ongoing credential monitoring
- Performance tracking and scorecarding
- Geographic competency review
- Removal or suspension for quality, timeliness, or compliance issues
Appraiser assignments are made using rotation principles and competency-based criteria, consistent with independence requirements.
Quality Control & Review Process
All appraisal reports managed by iRock are subject to quality control procedures designed to identify deficiencies, errors, and potential risks.
Our review process may include:
- Administrative and compliance reviews
- USPAP compliance checks
- Logical consistency and data validation
- Market and comparable reasonableness analysis
- Risk flags for potential fraud or undue influence
When issues are identified, corrective action may include revisions, additional review, or appraiser remediation.
Fraud Prevention & Risk Management
iRock employs policies and monitoring tools intended to detect and mitigate appraisal fraud and valuation risk, including:
- Appraiser performance trend analysis
- Market anomaly detection
- Escalation procedures for suspicious activity
- Documentation and retention of compliance records
Suspected violations are reviewed internally and escalated as required by law.
Appraiser Compensation
iRock Appraisal Management, LLC pays appraisers customary and reasonable fees in accordance with applicable federal and state regulations. Appraiser compensation is not contingent on valuation outcomes or transaction approval.
Private Appraisals vs. Federally Related Transactions
iRock provides appraisal management services for both:
- Federally related transactions (for lenders and financial institutions), and
- Private, non-lending appraisals (for individuals, estates, attorneys, and other non-lender uses)
Private appraisals are USPAP-compliant but are not performed for mortgage underwriting purposes unless otherwise disclosed.
Insurance & Financial Responsibility
Where required by law, iRock maintains appropriate errors and omissions (E&O) insurance and any applicable surety bonds in jurisdictions in which it operates.
Complaint Resolution & Non-Retaliation Policy
iRock maintains a formal Complaint Procedure to address concerns related to appraisal management services, appraiser conduct, or compliance matters.
- Complaints are acknowledged promptly
- Investigations are conducted fairly and objectively
- Retaliation against any individual submitting a complaint is strictly prohibited
- Complaint records are maintained in accordance with regulatory requirements
Details on how to submit a complaint are available on our Complaint Procedure page.
Fair Lending & Equal Housing Commitment
iRock complies with all applicable fair lending and equal housing laws, including the Equal Credit Opportunity Act (ECOA), Fair Housing Act, and applicable state laws.
We prohibit discrimination in appraisal services based on race, color, religion, national origin, sex, marital status, age, receipt of public assistance, or the exercise of consumer rights. Our policies promote unbiased valuations through appraiser independence, rotation practices, and quality oversight.
Ongoing Oversight & Continuous Improvement
Compliance is an ongoing process at iRock. We regularly:
- Review and update policies and procedures
- Train staff on regulatory requirements
- Monitor regulatory developments
- Enhance controls to align with industry best practices
Our goal is to provide appraisal management services that are accurate, ethical, and defensible under regulatory scrutiny.
Contact Information
For compliance-related questions or concerns, please contact:
Compliance Department
iRock Appraisal Management, LLC
880 W Long Lake Rd, Suite 240
Troy, MI 48098
Email: compliance@irockamc.com